5 modules and 13 units Est. time to complete: 20-25 hours
Module 1: Business Course Orientation 1 UnitLearn how to get the most benefit out of this business management course for appliance repair operators.
Module 2: Customer Relations 3 UnitsTrain up your customer service skills to win customers from your competitors and keep your own loyal.
Module 3: Profitability 4 UnitsLearn to make your business financially healthy, from better first-call complete rates to pricing your services.
Module 4: Your Appliance Repair Business 4 UnitsLearn parts management, marketing, and everything else you need to know for a well-run business.
Module 5: Final Exam 1 UnitTest your modern business management knowledge and skills with our final exam.
20% off all courses + free Delivering Professional Service course
Complete Business Bundle
20% off all courses + Modern Business Management course at half price
20% off all our Advanced courses
How to Operate a More Profitable Business
If you’re hoping to start your own appliance repair business, look no further than this course. Even if you already run your own shop, this course is so densely packed with insights from our 25+ years of running an appliance repair service, you’re bound to come away with new ways to maximize your success.
You’ll cover everything from big-picture operational practices, like service call structures, to the finer details of taxes and finances. There are many ways to increase your profit beyond getting more service calls, and we’re here to share as many of them as we can.
Note: This course includes all material from Delivering Professional Service.